Support Center

What If I haven’t moved my phone?

Last Updated: Jan 11, 2018 11:22AM PST
  • If you have not moved your phone during an early (5am-noon) or late (noon-8pm) period, Ping will send you a check-in notification. If you unlock and move your phone, you will quickly be green again.
  • If you don’t respond by moving or using your phone (you don’t have to launch ping), Ping will show you as yellow and your friends will get a friendly notification suggesting that they check in with you.

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