Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Leeo says disconnected

Jana Jan 12, 2017 03:47PM PST

My electricity went out for several hours .When I got home it came back on but now my Leeo device says "Disconnneted" and I don't know how to get to communicate with my mobile app anymore.

Jana

1 Community Answers

Best Answer
Doug Jan 13, 2017 12:28PM PST

When the power returns the Smart Alert reconnects, however in some situations it is unable to properly and needs to be restarted. You can unplug it and plug it back in or wait for the Smart Alert to reset which happens once a day.


This question has received the maximum number of answers.

Contact Us

8edac57927f9585f1c7db836c22d516d@leeo.desk-mail.com
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=14538