Support Center

Ordering from Leeo.com

Last Updated: Apr 22, 2016 02:00PM PDT

How do I place an order?
You can place an order directly from Leeo.com.  Purchases made through leeo.com ship within 24 hours.  We’ll send you an email confirmation when we receive the order as well as a shipping confirmation with tracking information when your order is shipped. If you are having trouble placing your order, please contact us support@leeo.com.

What payment methods do you accept?
We currently accept the following payment methods on Leeo.com:

Visa
MasterCard
American Express
JCB
Discover
Diners Club
PayPal

*All listed prices in US Dollars

Do you charge sales tax?
Sales tax will only be added to orders shipped within the state of California.

How will my order be shipped?
We currently ship via USPS Priority Mail which delivers in 2-3 business days depending on your location.  We ship from Fremont, California.

Do you ship internationally?
At this time, Leeo does not ship outside of the United States.

When will my order ship?
Orders received will ship within 24 hours on weekdays.  Orders placed on the weekend will ship on the following business day.  If you have a question on your order, please contact us at support@leeo.com.

Will I receive an order confirmation?
You will receive an email confirming your order after your purchase.  If you did not receive an email, please contact us at support@leeo.com.

Will I receive a shipping confirmation?
You will receive a shipping confirmation with tracking information from Leeo as soon as your order has shipped.

Can I cancel my order?
Since we send all orders to our warehouse to be packed for shipping immediately, we are not able to cancel orders once they are placed.  If you would like initiate a return, please contact us at support@leeo.com with your name, phone number, email address and order number.

Who do I contact about my order?
If you have a question about your order, please contact us at support@leeo.com.

Contact Us

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